SOP Food and Beverage Service

SOP – Tips and Gratuities distribution in Hotels

SOP Number: F&B – 36 Department: Food and Beverage Service – General Date Issued: 07-Aug-2014 Time to Train: 30 Minutes Purpose: Tips distribution is to be done every month / bi-weekly by the Captain accompanied by any of non Management Team Member to attest and witness the counting of tips.  This procedure is a supplement of the Human Resources …

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How To Setup Table Linen – Table Cloth – Napkins

SOP Number: F&B SOP – 42 ( SOP serial number and department code ) Department: Food and Beverage Service – Restaurant Date Issued: 26-06-2018 Time to Train: 30 Min Purpose of this SOP:- The waiter/server or bus person is responsible for setting and resetting tables in a restaurant. A neatly set table is the signature of a good restaurant and reflects the standard …

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How To Setup Restaurant Table – Glassware and Tabletop Items?

SOP Number: F&B SOP – 44 ( SOP serial number and department code ) Department: Food and Beverage Service – Restaurant Date Issued: 30-06-2018 Time to Train: 30 Min Purpose of this SOP: A neatly set table and laid out Glassware and Tabletop items are the signature of a good restaurant and reflect the standard of quality of the …

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How To Setup Restaurant Table – Laying Silverware and Plates?

SOP Number: F&B SOP – 43 ( SOP serial number and department code ) Department: Food and Beverage Service – Restaurant Date Issued: 29-06-2018 Time to Train: 30 Min Purpose of this SOP:- A neatly set table and laid out silverware and plates are the signature of a good restaurant and reflect the standard of quality of the establishment. …

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SOP Restaurant service sequence

SOP Number: FO – 37 Department: Food and Beverage Service– Restaurant Date Issued: 05-October-2014 Time to Train: 60 Minutes 1) Greeting and Seating: Guest should be greeted and welcome with recognition, And should be helped with their coats and bags. All guest are welcomed at the entrance. Guest are greeted warmly. Ask guest name to acknowledge them. Use guest …

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How To Setup Restaurant Table – Glassware and Tabletop Items?

SOP Number: F&B SOP – 45 ( SOP serial number and department code ) Department: Food and Beverage Service – Restaurant Date Issued: 01-07-2018 Time to Train: 30 Min Purpose of this SOP: Correct order taking is crucial in the beverage service process and for the satisfaction of the guest. It is therefore very important to ensure that the …

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How to Sort Soiled Chinaware and Silverware at Dishwashing Area?

SOP Number: F&B SOP – 50 – Sort Soiled Chinaware and Silverware Department: Food and Beverage Service – Restaurant Date Issued: 10-07-2018 Time to Train: 30 Min 1. At the dishwashing area for Chinaware:  Place soiled chinaware or plates on the counter provided. Make sure to fully balanced on counter or rails. 2. Empty The Content to Bin: Using a …

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How To Serve Mineral Water in Restaurant, Hotels, Coffeeshop?

SOP Number: F&B SOP – 38 ( SOP serial number and department code ) Department: Food and Beverage Service – Restaurant Date Issued: 23-06-2018 Time to Train: 30 Min Purpose of this SOP: Serving mineral water the right way is as important as any other step in guest serving and demonstrates professional quality. 1. Preparation for Serving Water: Make …

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How To Serve Fresh Fruit Juice?

SOP Number: F&B SOP – 40 ( SOP serial number and department code ) Department: Food and Beverage Service – Restaurant Date Issued: 23-06-2018 Time to Train: 30 Min Purpose of this SOP: An Increasing number of guests currently seek out healthier food and beverages, freshly pressed juice have filled an important role in the beverage menu. Serving fruit juice the …

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