- Turndown / Evening Service performed routinely or as per request for long stayers.
- Suite and Executive floor rooms service provided automatically.
- In case guest requested, service was also provided on subsequent nights.
- Service provided within quoted hours, or reasonable evening time frame.
- No items were removed from guest room unless placed in trash receptacle.
- All trash receptacles were emptied.
- All flooring was swept / vacuumed.
- One bedside light was left on, curtains were closed.
- Ice bucket, ashtrays and glassware were removed and replaced as necessary.
- Turndown fold was neat, And In-Room Dining Breakfast Pre-Order menu was positioned; along with Turndown amenity (Chocolate / Flower)
- In case room rate includes breakfast in the coffee shop, then a In-Room Dining Breakfast menu card or door knob menu card is not provided.
- Money, jewelry, valuables, laptop, mobile, electronic devices and personal items left untouched.
- Newspapers and magazines were stacked and left in plain view.
- Guest clothing found on the bed or floor were folded and placed on bed or chair, clothing left on furniture was folded and left in place.
- Sink, counter and mirror were wiped clean and spotless.
- Tub and shower cleaned, no debris, dust, spots, stains or hair.
- Toilet cleaned, no debris, dust, spots, stains or hair.
- Used linens were removed and replaced with Linen where colors were consistent, not worn, damaged or stained.
- All Amenities replenished to par levels and Bathroom paper supplies restocked.
- Toiletries were arranged on a clean, flat wash cloth, similar to guest’s placement. And Tissues are re-pointed.
Festningshotellenehistoriske hoteller
